This Return and Refund Policy (“Policy”) outlines the terms and conditions that govern the return of products purchased on our website (the “Service”) offered by HulkStore.in (“HulkStore”, “we”, “us”, or “our”).
Returns
We are committed to your satisfaction. You may return most new, unopened items sold on our website within 7 days of delivery for a full refund. We cannot accept returns of used products or products with tampered packaging.
Return Conditions
To be eligible for a return, your item must meet the following conditions:
- The item must be returned within 7 days of delivery.
- The item must be unopened and in its original, undamaged packaging.
- Any tamper seals or hygiene stickers must be intact.
- The item must be in the same condition you received it, unworn or unused.
- You must also include the original receipt or packing slip with your return.
Returns Process
To initiate a return, please contact us by email at [insert email address] within the 7-day return window. We will provide you with instructions on how to return the item.
Return Shipping Costs
You will be responsible for paying for the return shipping costs. However, if the return is a result of our error (e.g., incorrect item shipped), we will cover the return shipping costs.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method within [number] business days.
Processing Times
Please allow up to [number] business days for your return to be processed and inspected after we receive it. Once approved, depending on your financial institution, it may take an additional [number] business days for the refund to reflect in your account.
Non-Returnable Items
We cannot accept returns for items that are:
- Used or opened
- Damaged due to misuse or neglect
- Lacking the original packaging or receipt
- Have tampered tamper seals or hygiene stickers
Changes to This Policy
We may update our Return and Refund Policy from time to time. We will notify you of any changes by posting the new Return and Refund Policy on this page.
You are advised to review this Return and Refund Policy periodically for any changes. Changes to this Return and Refund Policy are effective when they are posted on this page.